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I. Steps to Download Data Step 1: Access the Task Page
  • Log in to your account
  • Go to 「Runs」
  • Click on the corresponding Template title or Run ID
Step 2: View Execution Results On the task details page, you can see:
  • Execution status
  • Number of items scraped (Items Count)
  • Execution duration
  • Log records (Logs)
Once the status shows “Completed”, you may click to export and download the data. Select Download Format The system typically supports two structured data formats:
  • 📊 XLSX (Excel file)
  • 📦 JSON (recommended for developers)
  • 🗂 API Access (for system integration)
Click the format button and select your desired option.
II. Retrieve Data via API (For Enterprises and Developers) If you need automated data retrieval, you can use the API method:
  • API is a custom service; please contact platform customer support for details
Steps:
  • Go to the Template details page
  • Locate the API Endpoint
  • Use Token for authentication
  • Fetch result data via GET request
Recommended for:
  • Scheduled data synchronization
  • System integration
  • BI tool connectivity
  • Automated report generation
III. Common Issues ❓ Why is the download button disabled? Possible reasons:
  • Task has not yet completed
  • No data was scraped
  • Insufficient account balance
  • Limited permissions
Recommendation: Refresh the page or check the task status. If the issue persists, please contact platform support. ❓ What should I do if the data is empty? Please check:
  • Whether input parameters are correct
  • Whether the target website supports scraping
  • Whether anti-scraping measures are in place
You can review the logs for detailed error messages.
IV. Best Practice Recommendations
  • Regularly and automatically download data for critical projects
  • Use API for large-scale data retrieval
  • Keep local backups after downloading
  • For enterprise projects, save screenshots of execution records